Terms & Conditions

Eximio Explorador
Rua Principal Charneca, 2640-218 Encarnação Charneca, Portugal
Email: eximioexplorador@gmail.com
Phone: +351 938 952 492
RNAAT: 1160/2026

Eximio Explorador provides electric mountain bike (e-MTB) rental services, specifically the model CANNONDALE Moterra 4 Plus.

The rental includes:

• CANNONDALE Moterra 4 Plus e-MTB
• Safety helmet
• Civil liability insurance
• Phone support during rental

Bookings can be made through:

• Website form
• WhatsApp
• Email

The booking is only considered confirmed after receiving confirmation from Eximio Explorador.

Availability is subject to confirmation. We do not guarantee immediate availability on all dates.

The prices are as follows:

• Discovery (Half day / 4h): 50 euros
• Explorer (Full day / 8h): 75 euros
• Adventure (2 days): 140 euros
• Week (7 days): 420 euros

Accepted payment methods: cash, debit/credit card, MB Way.

A 200 euro deposit is required when picking up the bike.

• The deposit can be paid in cash or by card
• It is fully refunded after checking the bike condition
• In case of damage, the repair cost will be deducted from the deposit
• If damages exceed the deposit value, the client is responsible for the remaining amount

Cancellation: free until 11:59 PM the day before the booking.

Cancellations must be communicated in writing (WhatsApp or email).

To rent an e-MTB, the client must:

• Present valid ID (ID Card or Passport)
• Have adequate physical capacity for cycling
• Not be under the influence of alcohol or substances that affect riding ability
• Under 15 years old require parental or legal guardian authorization

During the rental period, the client agrees to:

• Use the bike properly and responsibly
• Comply with traffic rules and applicable legislation
• Always wear the provided helmet
• Not lend the bike to third parties
• Report any problem or accident immediately
• Return the bike in the condition it was received
• Respect agreed pickup and return times

Eximio Explorador commits to:

• Provide equipment in perfect working condition
• Provide phone support throughout the rental period
• Include basic civil liability insurance

Eximio Explorador is not responsible for accidents caused by client negligence or improper use of equipment.

The client is responsible for any damage caused to the bike during the rental period, including but not limited to:

• Damage to frame, suspension or components
• Damage to battery or electric motor
• Punctures or tire damage
• Loss of accessories

In case of loss or theft of the bike, the client is responsible for the full replacement value. The included insurance does not cover theft or loss.

Schedule:

• Pickup: 9h00 - 10h00
• Return: 18h00 - 19h00

In case of late return, please contact us in advance.

The client must:

• Wear the helmet at all times
• Respect the electric assistance limit (25 km/h)
• Not use the bike on excessively dangerous or unsuitable terrain
• Not ride under the influence of alcohol or drugs
• Assess weather conditions before starting the route

In case of adverse weather conditions (storm, floods, etc.) or other force majeure circumstances that make safe rental impossible, we offer:

• Free rescheduling to another date
• Full refund if rescheduling is not possible